Yesterday, we received a client from Pakistan who came primarily to learn about and test copper wire granulator equipment.
This time, it was the client's younger brother who came. He had arrived in China a few days earlier, first visiting Beijing. We obtained his contact information through the client and, after confirming with him that he was indeed in China, we sent him our company location and sincerely invited the client to visit our factory. During our conversation, we learned that the client was going to Xinyang, so we immediately explained that Xinyang is very close to our factory, only about an hour's drive away. The next day, we inquired about the client's travel plans and asked when he planned to come to see the machine. That afternoon, the client had his clerk at Xinyang contact me to explain that he would be coming to see the machine and needed us to book his ticket and pick him up at the station. We checked the train tickets for the next day for the client and, after communicating with him, purchased tickets for the following morning.
The next day, after arriving at the company, we picked up the client from the station. We were already waiting for them there, making a good impression. After picking them up, it was already past 11 am, just in time for the restaurant. After inquiring about their preferences, we took them to a traditional Indian restaurant, letting them taste the flavors of home. During the meal, we briefly learned about their needs. After lunch, we took them to the factory. First, we went to the conference room to watch our promotional video, giving the client a preliminary understanding of our factory and products. During the video, we answered any questions the client had. Since the client had clearly expressed their needs, we directly demonstrated and introduced the machines they wanted, analyzed their materials, and provided good solutions, fully demonstrating our professionalism and enthusiasm.

Since everything had been discussed and clarified, all that remained was to finalize the price. The client also had plans for the next day, so we helped them contact the staff of the company they were supposed to visit the following day, booked their train ticket, and took them to the station.

Throughout the process, we demonstrated our professionalism and friendliness, and the client gave us high praise. Finally, a contract was signed.