A customer from Mexico visited our lithium battery recycling plant and successfully placed an order. Customer Background and Raw Materials: Akshay, from India, had been working in the construction industry for many years. Due to the large number of electric vehicles and the increasing number of used lithium batteries, he planned to enter the recycling industry. During market research, he found our company online and contacted us for more details. We provided detailed information and guidance based on his needs and requirements. Raw Materials: His raw materials included various types of lithium batteries, such as lithium iron phosphate (LFP), nickel-cobalt-manganese (NCM), and lithium cobalt oxide (LCO). His requirements for the final product were clear: he needed pure black lumps, copper, aluminum, and some metals such as iron. Ultimately, he decided to visit our factory in China to see the machines and their quality firsthand. Customer Visit: When he arrived in China, we greeted him at the airport and warmly welcomed him. During his visit, our technical team provided a detailed explanation of the working principle, processing capacity, and structural design of the lithium battery recycling equipment. We also conducted real-time recovery tests for the client, who observed the machine's on-site operation, focusing on separation accuracy, system stability, and ease of maintenance. Following in-depth discussions and on-site visits, the client expressed high trust in Sure Origin Group's professional capabilities, production experience, and technical support, and placed an order upon returning to India. Once the equipment was ready, our company dispatched experienced engineers and installation personnel to India for on-site installation and commissioning. During transportation, we kept the client informed of the progress, ensuring a smooth and efficient process. After trial operation, the unit achieved the expected separation results, demonstrating stable performance and producing clean output. Sure Origin Group will continue to focus on providing practical engineering solutions and professional services to help global clients achieve efficient and stable production.